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Getting the most from your staff
Making sure your staff have the right training for your business has to be one of the higher priorities in business these days. As we are in a financial climate where every penny counts, getting your "monies worth" out of your staff is even more important, but how can you make sure that you are?
Proper training is essencial, it is no use making sure you have the most upto date equipment or procedures in place, if your staff have no idea how to utilise them to there full copacity.
For example, you are in the mailshot industry, you upgrade your old clanking machinery for state of the art envelope stuffing systems, but your staff haven't been trained on how to use them and they are significantly different in their operation to your old models – you will find that you are actually loosing money while your staff adjust to the new systems if you don't arrange for some sort of training to take place.
You will probably find that if you go to a specialised outlet for your machinery, that their staff would be happy to spend a couple of hours showing your staff the ropes and making sure they know what has changed between the two systems to minimize the amount of “learning-time” that is required to get your business back to full copacity.
But it isn't just changes to physical machinery that can cause a lull in your productivity. Another example is the financial industry, where things are changing regularly as new legislations and regulations are brought in, even as companies deal with others on the global markets – unless your staff are properly trained then your company could be left behind.
The finanical industry has a requirement for ongoing CPD to help minimise this, but there are still areas of training that unless you arrange for specific specialised training you might end up with gaps in the knowledge of your staff that could slow down your productivity.
Where as the first example we gave is more “concrete” in its timing, ie, you will only need the training if you physically change your systems, which allows you to control the timings and therefore the training intervals (for instance, you know when your business is natually quieter, and can plan accordingly), in the second example, you have no real way of knowing when the rules may change.
Beacuse of this, many specialise financial training firms offer a variety of options when it comes to training your staff, from “in-house” training where they come to you, to online webinars that your staff can attend at a point convienant for all, or even business schools which can allow for more members of staff to be trained at any given time, it allows you to be as flexible as possible given the unpredictable nature of your businesss.
Whatever business you are in, getting the most out of your staff as quickly as possible when things change is something that all companies share, so there are plenty of providers out there, so as with everything in business, make sure you shop around, compare quotes and experience to make sure that you get the right training partner for your business that understands your needs as a company and wil be there to support you and your staff.
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